Motorola 6412

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Revision as of 18:47, 16 November 2005 by 130.85.168.106 (talk) (Remote Control Causes Endless Loop)
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We've got a Motorola 6412 DVR at home. We rent it from Eastlink.

Problem Log

Remote Control Causes Endless Loop

When we first had the 6412 installed, pressing any of the channel up or down keys on the remote, or any of the "arrow" keys when navigating menus, would cause an "endless loop" to occur -- it was as if the given key on the remote was stuck down, even though it wasn't. As a result, for example, pressing "channel up" would cause the channels to cycle upwards endlessly.

Eastlink initially advised that this was likely a problem with the remote, but using a Motorola remote from an older digital box reproduced the problem. A subsequent call to Eastlink had them "zapping my box" remotely (it went off, then turned on about 2 minutes later), which fixed this problem.

So I can edit this too....?

Reference Materials